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Help & Support

Shipping & Delivery

We provide free delivery on all UK deliveries across our website. We understand that getting your items to you quickly is really important, so we make every effort to process and ship your order as fast as possible. Estimated delivery for your item can be between 2-15 days.  

Due to Covid-19 and a global supply shortage we are currently experiencing delays with the dispatch of orders. We kindly request you allow 15  working days before contacting us about receiving your order. If you don’t receive your order in 15 working days or have any issues with your order, please contact our customer service team at info@littletails.co.uk

Returns 

The easiest way for you to return your item is to contact our customer service team at info@littletails.co.uk. Please explain the reason for returning your order and our friendly customer service team will provide you with the information on what to do next. 

How Long Does It Take To Get A Refund?

As soon as we receive the returned item, we will issue a full refund to the card with which you made your purchase. The refund is subject to standard bank clearing time and depending on the payment method can take as long as 14 working days.

Still Have Any Questions?

Email us at Info@littletails.co.uk and we’ll be happy to answer and questions or queries you may have.